Business

TuneBelt

Wayne — Thu, 15 May 2008 14:48:05 -0400

TuneBelt.com has been a bad business to deal with. Their prices are almost twice the price everybody else charges for the same products. While their website says they use USPS Express Mail, they actually only use First Class. When requested to rush the order, they sat on it doing nothing for five days--without notice. Communication with the customer is nonexistent. An order number was presented on the website, but no emails were ever delivered with an order confirmation, invoice/receipt, shipping notification, or ETA. And they don't take Amex. » read more »

Marta Ain't Smarta

Wayne — Mon, 25 Feb 2008 20:40:25 -0500

Maybe just a sign of the times, but the mindless service provided by Marta (Atlanta's excuse for "public" transportation) is even worse than one would expect from a government monopoly. The average Marta employee has an IQ approaching single digits, or so their ignorant, English-challenged behavior seems to suggest. They all (all we've ever encountered) have unwarranted chips on their shoulders, and they're itching to start some kind of trouble with otherwise peaceful customers. Being government employees--performing at the same level as any other welfare recipient--they are mad with power far beyond their ability to responsibly wield, leaving frustrated riders with no alternatives should they be cheated. » read more »

Remodel America

Wayne — Tue, 22 Jan 2008 08:52:57 -0500

We recently had all new siding installed on our home, soffets and gutters included, by Remodel America. Yes, those guys who have minutes-long commercials during weekend TBS movies. The process was quite painless and very quick. Start-to-finish, it took about a week, and this included the original in-home consultation. » read more »

Navisite is going down in flames

Wayne — Mon, 05 Nov 2007 13:30:58 -0500

Navisite must be one of the worst web hosting companies alive today. Besides their fiasco of a migration of Alabanza, going on 4 days of down time for thousands of sites (165,000 websites), they repeatedly lied to their customers about the recovery process. They missed every deadline they set for themselves--repeatedly. They failed to provide even basic protection for DDoS attacks even though their NOC was supposedly more advanced than Alabanza's. (There are doubts the reported DDoS attack was even real or if it was just another lie of theirs.) Communication was embarrassingly absent and when present, it was either a falsehood or merely vacuous. » read more »

Incompetent HVAC

Wayne — Mon, 22 Oct 2007 12:19:47 -0400

Hixon Heating has been quite incompetent at fixing the fan in my outside A/C unit. They provided the wrong fan, installed it badly, came back and fixed it badly yet again, and saw fit to send a man (nice though he was) who was physically unable to do the job in the first place. (I essentially had to do the job mostly myself. Needless to say, the labor wasn't worth the money.)

Bad domain registrar

Wayne — Mon, 22 Oct 2007 12:19:44 -0400

DomainPeople has a habit of holding domain names "hostage", refusing to transfer them to new registrars upon request. They also routinely violate their agreement with ICANN that limits such transfers to no more than 5 days. Customer support is either unresponsive or else their responses are as mindless as any auto-responder.

Bad web hoster

Wayne — Mon, 22 Oct 2007 12:19:40 -0400

NetFirms' online website mgmt. tools appear to be regularly or perpetually broken (their File Mgr. has never worked). They provide no means of terminating accounts. The impression I've gotten in my work with NetFirms (for sites I've inherited) has been that they're operated by some teenager in his mama's garage using tools he wrote [badly] for a high school project.

Honda Mall of GA is a bad dealership

Wayne — Thu, 18 Oct 2007 12:27:55 -0400

The original review of Honda Mall of GA was favorable, despite several hiccups in the purchase process. However, given the evidence noted in the comments that follow, we must revise our review to one that is most unfavorable. We recommend this dealership be avoided if at all possible.

Duke Realty, bad landlord

Wayne — Wed, 03 Oct 2007 08:25:56 -0400

Duke Realty seems to be a terrible landlord. Mechanical malfunctions, poor upkeep on the building, money wasted on painting the parking lot ("re-blackening" the entire surface), blocking off the bulk of the parking lot semi-regularly and unnecessarily, constant presence of open trash bins (the kind in which you fit a school bus), other eyesores, no soundproofing between suites, poor communication (or total lack thereof), bi-monthly fire drills (emptying the buildings), absolutely no security, repeated thefts both indoor and out, all seem to be the order of the day for Dukee. » read more »

Good Breeder

Wayne — Wed, 15 Aug 2007 05:46:23 -0400

http://www.peekapoo-icu.com/ has proved to be an excellent breeder. The dogs are treated with a kindness usually foreign to breeders. Her techniques and training are among the best, too. We highly recommend her.