Maybe just a sign of the times, but the mindless service provided by Marta (Atlanta's excuse for "public" transportation) is even worse than one would expect from a government monopoly. The average Marta employee has an IQ approaching single digits, or so their ignorant, English-challenged behavior seems to suggest. They all (all we've ever encountered) have unwarranted chips on their shoulders, and they're itching to start some kind of trouble with otherwise peaceful customers. Being government employees--performing at the same level as any other welfare recipient--they are mad with power far beyond their ability to responsibly wield, leaving frustrated riders with no alternatives should they be cheated. » read more »

We recently had all new siding installed on our home, soffets and gutters included, by Remodel America. Yes, those guys who have minutes-long commercials during weekend TBS movies. The process was quite painless and very quick. Start-to-finish, it took about a week, and this included the original in-home consultation. » read more »

Navisite must be one of the worst web hosting companies alive today. Besides their fiasco of a migration of Alabanza, going on 4 days of down time for thousands of sites (165,000 websites), they repeatedly lied to their customers about the recovery process. They missed every deadline they set for themselves--repeatedly. They failed to provide even basic protection for DDoS attacks even though their NOC was supposedly more advanced than Alabanza's. (There are doubts the reported DDoS attack was even real or if it was just another lie of theirs.) Communication was embarrassingly absent and when present, it was either a falsehood or merely vacuous. » read more »

Hixon Heating has been quite incompetent at fixing the fan in my outside A/C unit. They provided the wrong fan, installed it badly, came back and fixed it badly yet again, and saw fit to send a man (nice though he was) who was physically unable to do the job in the first place. (I essentially had to do the job mostly myself. Needless to say, the labor wasn't worth the money.)

DomainPeople has a habit of holding domain names "hostage", refusing to transfer them to new registrars upon request. They also routinely violate their agreement with ICANN that limits such transfers to no more than 5 days. Customer support is either unresponsive or else their responses are as mindless as any auto-responder.

NetFirms' online website mgmt. tools appear to be regularly or perpetually broken (their File Mgr. has never worked). They provide no means of terminating accounts. The impression I've gotten in my work with NetFirms (for sites I've inherited) has been that they're operated by some teenager in his mama's garage using tools he wrote [badly] for a high school project.

The original review of Honda Mall of GA was favorable, despite several hiccups in the purchase process. However, given the evidence noted in the comments that follow, we must revise our review to one that is most unfavorable. We recommend this dealership be avoided if at all possible.

Duke Realty seems to be a terrible landlord. Mechanical malfunctions, poor upkeep on the building, money wasted on painting the parking lot ("re-blackening" the entire surface), blocking off the bulk of the parking lot semi-regularly and unnecessarily, constant presence of open trash bins (the kind in which you fit a school bus), other eyesores, no soundproofing between suites, poor communication (or total lack thereof), bi-monthly fire drills (emptying the buildings), absolutely no security, repeated thefts both indoor and out, all seem to be the order of the day for Dukee.

http://www.peekapoo-icu.com/ has proved to be an excellent breeder. The dogs are treated with a kindness usually foreign to breeders. Her techniques and training are among the best, too. We highly recommend her.

The service at Wal-Mart is no longer worth their low prices. (I might debate even their prices, given the plethora of online stores.) Their service is suffering badly. Their return policy has become not just inconvenient but almost useless. It would be better to consider all sales final there. We've encountered numerous problems with their jewelry counter, specifically in changing watch batteries--again, shifting policies designed to protect Wal-Mart (from what, we don't know--they're watch batteries!) and hinder the consumer. It seems their supposedly low prices come with a heavy price in service. I'm not aware of anything Wal-Mart sells that I cannot get elsewhere with superior service. I'm done with them.